SCW
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SCW Consulting provides a large range of computer consulting and network consulting services including: network design, implementation and configuration of desktop and network server computers on many platforms.

Industries we specialize in:

  • Financial
  • Medical
  • Dental
  • Industrial Production
  • Real Estate
  • Mortgage
 On-site Support:
  Computer consulting; hardware, software and network support; training and implementation of a wide array of computer and networking solutions

Immediate coverage area: WA: Spokane, Liberty Lake, Cheney, Pullman, Moses Lake
ID: Coeur d’Alene, Post Falls, Sandpoint

 Phone Support:
  Our support center is always on call 24x7 so we can answer your questions.

 Email Support:
  The team approach allows us to have the experts answer your question no matter what it covers.

 Remote Administration:
  SCW consultants can often Remote (VPN or Net meeting) into your computer or network and solve the problem right there and then. This eliminates the need for a service call and greatly reduces the cost to you as a customer.

 




The Good, The Bad, and The Instant Message
November 14, 2007

Recent surveys conducted by American Management Association and The ePolicy Institute shows that there is a rising trend in the use of Instant Messaging programs in the workplace. What does this mean for employers? Well that depends on how these programs are being used. According to The Wall Street Journal "Instant messaging is invading and changing the workplace. Employees started to sneak instant messaging into the office in the late 1990s, but now more companies are endorsing it. Faster and more casual than email, instant messaging can foster broader collaboration among employees even as it further blurs the boundaries between work and life." While 35% of employees use IM at work, only 31% of organizations have IM policy in place, and 13% retain IM business records. While many companies are utilizing the IM as a faster, more interactive form of communication, there is a dark side. Far more employees are using these programs for non work related activities. The use of public IM tools coupled with ill-advised content including attachments (26%); jokes, gossip, rumors and disparaging remarks (24%); confidential company, employee, and client information (12%); and sexual, romantic and pornographic chat (10%)—make workplace IM a recipe for legal, regulatory and security disaster. Productivity has also suffered at the fingertips of chatty employees. In 2006, US companies reported that the maverick use of IM programs in the office is part of a 1.1 billion dollar problem associated with loss of productivity due to the hours consumed by personal computer usage. Instant Messaging can be a valuable asset in the workplace if used responsibly, or, if not managed, be an expensive liability.

4 Hour or less response time guaranteed!
Our goal is to keep your computer systems and network operating at peak performance so your team can work to its full potential.
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12019 E. Sprague Ave. STE C
Spokane Valley, WA 99206
© 2003
SCW Consulting, LLC